Tatiana Zyatkova

Head of Client Services and Partnerships

Tatyana is an expert with more than 14 years of experience in international tourism, project management, communications, and digital marketing. Today, she heads the Client Service Department at GG Group, coordinating work with clients and partners and ensuring a high level of support at every stage of interaction. All inquiries to the company go through her — handled with attention to detail, a personal approach, and impeccable organization.

Her career began as a translator and project manager, and already in 2006 she took on leadership roles in tourism and international client service. From 2015 to 2022, Tatyana ran her own company with two offices in central Moscow, where she developed travel products, launched web projects, represented two foreign companies and three hotels, and worked with VIP clients. She was also responsible for opening new offices, optimizing business processes, and managing relationships with suppliers.

With a degree in linguistics and specialization in intercultural communication, Tatyana easily connects with clients from different countries, combining language skills with a deep understanding of cultural mindsets and audience expectations. She brings strategic thinking, multitasking ability, and strong client expertise to every project.

“The only thing competitors cannot copy is your relationship with your clients.”
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